Construction:

• Foam Type: 100% Natual latex layer on top of Memory Foam 

• Fabric Care: For instructions for maintaining and cleaning the fabric refer to our product care and maintenance 

Additional Features:

• Cushions Cover: Removable 
• Assembly Required: No, Ready to Use on Delivery.

1. Regular Cleaning:

   • Vacuuming: Use a soft brush attachment to vacuum the Cushion fabric gently. This helps remove dust and dirt from the fabric.
   • Brushing: Use a soft clothes brush to gently brush the fabric in the direction of the nap (the direction in which the fibers naturally lie).

2. Spot Cleaning:

   • Immediate Action: Blot any spills immediately with a clean, dry cloth. Do not rub, as this can push the stain deeper into the fabric.
3. Ironing:
   • Avoid Direct Contact: Do not iron directly, as the heat can damage the cloth.
4.  General Tips:
   • Avoid Direct Sunlight: Prolonged exposure to direct sunlight can fade the color of cushion fabric.
   • Keep Away from Heat Sources: Heat can damage the fabric, so keep the cushion away from radiators or heaters.
5. Washable Fabric: Our Fabric are Sutiable for Machine you can remove the outer zip Fabric wash in your washing machine in delicate mode, use mild Detergent..
6. Beware: Memory Foam are not washable or do not soak the foam in Water or any liquid.

Shipping Policy

1. Processing Time

   • All orders are processed within 1 business day. Orders are not shipped or delivered on Sundays or Public Holidays
   • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or call.

2. Shipping Rates 

   • No Shipping Charges for Cushions. 
   • Delivery delays can occasionally occur.

3. Shipment Confirmation & Order Tracking

   • You will receive a Shipment Confirmation (Tracking Number) to Your Registered email once your order is shipped.

4. Damages

   • Please take an unpacking video at the time of your product delivery for proof of damage in transit. without proof of video, we cannot accept your damage claim. 
   • Please verify the damages and check the product at the time of delivery Do not accept if the package is tampered or opened conditions.

Warranty:

• Manufacturer’s Limited Warranty: Information about the Limited warranty provided by the manufacturer.
• 1 years warranty for the seat and back foams if the memory foam sagged more than 2 inch of it's original size and shape

No Physical damage warranty Please refer to our Warranty Policy. 

This limited warranty does not apply to:

• Normal wear and tear.
• Cuts or scratches, or damage caused by impacts or accidents.
• Products that have been stored, assembled, or installed incorrectly, used inappropriately or cleaned using the wrong cleaning methods or cleaning products. (eg fabric will lighten over time if it's exposed to direct sunlight).
• No warranty on upholstery/ coverings/ cushion covers. 
• Buyer Should contact us before sending or claiming for warranty. 
• Buyer Should courier the old sagged Product to get the replacement.