Terms and Conditions

Last Updated: 21/11/2024

Welcome to FashAble Home Decor and Innovations These Terms and Conditions (“Terms”) govern your use of our website www.fashable.in and the purchase of products through our online store. By accessing or using our website and purchasing products, you agree to comply with these Terms. Please read them carefully.

1. General Information

FashAble Home Decor and Innovations (“we”, “us”, “our”) is an online retailer specializing in home furniture, including pillows, mattresses, sofas, recliners, dining tables, dining chairs, wooden sofa cushions, headboards, and sofa fabrics. We operate the website [https://fashable.in] (“https://www.Fashable.in”) only where you can browse and purchase our products.

2. Eligibility

To make a purchase from our store, you must:

Be at least 18 years old.
Have the legal capacity to enter into a binding contract.
Provide valid payment and shipping details.

If you do not meet these criteria, you may not use our website or make purchases.

3. Product Information

We make every effort to ensure the accuracy of the product descriptions, images, prices, and other details listed on our Website. We reserve the right to update or modify product information, prices, or availability without prior notice.

4. Orders and Payment

Order Acceptance: Your order constitutes an offer to purchase products from us. Once your order is placed, you will receive an order confirmation email. This email does not signify acceptance of your order. Acceptance occurs only when the product is shipped.
Pricing: All prices are listed in [INR]. Prices are subject to change at any time without notice. Any applicable taxes, shipping, and handling charges will be added to the final amount.
Payment: We accept various forms of payment, including credit cards, debit cards, PayPal, Cash On Delivery and other methods as listed on our checkout page. By providing payment information, you represent and warrant that you are authorized to use the payment method.

5. Shipping and Delivery

Shipping Policy: We ship products to addresses within India Only For International Orders Please Contact us Directly via our mail or Phone. Shipping costs are calculated based on the size, weight, and destination of your order.
Delivery Times: Delivery times vary depending on your location and the product’s availability. We aim to ship orders As Soon As Possible, Some Custom made products like, Dinning table, Dinning Chairs, Sofas, Recliners, Office Chairs, wooden sofa Cushions and other custom made order will take atleast 15 to 20 working days for delivery. However, delays may also occur due to unforeseen circumstances.

6. Returns and Refunds

We want you to be fully satisfied with your purchase. If you’re not satisfied, we offer a return and refund policy subject to the following conditions:

Eligibility: Please check the Return and Replacement policy here
Condition: Products must be unused, in their original packaging, and in the same condition as when received.
Return Process: To initiate a return, contact our customer service team at [sales@fashable.in /+91 99622-66488]. You will receive instructions on how to return the product.
Refunds: Upon receiving the returned category, we will inspect it and, if eligible, process a refund. Refunds will be issued to the original payment method, excluding any shipping or handling fees.

Specific Product Returns, Cancellations, and Refund Policies are Below.

At Fashable, we strive to ensure you are completely satisfied with your purchase. Please carefully review the following return, cancellation, and refund policies before placing an order.

a. No Return Policy

Due to the nature of our products, all sales are final for the following items:

Sofas
Sofa Cum Beds
L-Shaped Sofas
Recliners
Dining Chairs
Dining Tables
Sofa Fabrics
Custom-made or Special Orders.

These items are non-returnable and non-refundable, except where required by law or if the product is damaged or defective upon arrival. Once your order has been placed and payment has been processed, the sale is final for the listed items. We do not accept returns or exchanges for any of the aforementioned products. Please ensure that you carefully review your order before completing the purchase.

b. Order Cancellation Policy

If you wish to cancel your order, you must notify us within 24 hours from the time the order was placed. After this period, cancellations will not be accepted, and the order will proceed to processing and shipment.

To cancel an order, please contact our customer service team immediately at:

Email: Sales[@]fashable.in
Phone:+91 99622 66 488

If your cancellation request is received within 24 hours, we will process the cancellation and issue a full refund to your original payment method.

Please note that any cancellation requests made after 24 hours from the order date will not be accepted, and your order will be processed as final.

c. Damaged or Defective Products

In the event that a product arrives damaged or defective, please contact us immediately. We may offer a replacement, repair, or refund depending on the nature of the issue and subject to our assessment.

To report a damaged or defective product, please email us at [sales@fashable.in] with detailed unpacking both Video & images and descriptions of the issue. Requests must be submitted within [24] Hours of receiving the product.

d. Custom Orders

Custom-made products (including but not limited to personalized sofa fabrics, custom designs, or measurements) are considered final sale. These orders cannot be returned, exchanged, or refunded. Please be sure to carefully review any customizations before placing your order.

e. Changes to the Policy

We reserve the right to modify or update this Returns, Cancellations, and Refund Policy at any time. Any changes will be posted on this page (https://fashable.in/terms) and they will take effect immediately upon posting.

By purchasing from Fashable.in / Fashable , you acknowledge and agree to the terms of this Returns, Cancellations, and Refund Policy.

8. Privacy and Data Security

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our Website and placing orders, you agree to our Privacy Policy.

9. Prohibited Activities

When using our Website, you agree not to:

Violate any laws or regulations.
Use the site for fraudulent or harmful purposes.
Interfere with the security or integrity of the Website.
Distribute harmful or offensive content.
We do not accept drop shipping.

10. Limitation of Liability

To the fullest extent permitted by law, Fashable Home Decor and Innovations is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Website or the purchase of products. This includes but is not limited to damages for lost profits, loss of data, or business interruption.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Chennai Jurisdiction], without regard to its conflict of law principles.

12. Dispute Resolution

Any disputes or claims arising out of or relating to these Terms or your use of our Website shall be resolved through binding arbitration in [Chennai Jurisdiction Only].

13. Changes to Terms and Conditions

We may update or modify these Terms at any time. Changes will be effective immediately upon posting the revised Terms on the Website. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.